See our CFEP Patient Feedback Form Armadale Family Clinic here.
We’ve taken the following steps to lift the quality of our service:
- Instrumental music is now playing in the waiting room to promote a calming environment.
- We have expanded our admin team to ensure patients at the front desk are attended to as quickly as possible both over the phone and in person.
- A designated email address was created for patients to forward their personal health information as required.
- When a doctor is running more than 15mins late patients are sent a notification informing them of the delay and approximate waiting time.