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Confidential Check-Ups & Testing at our Armadale & Caulfield South Sexual Health Clinics

Sexual health is an important aspect of our sense of well-being. 

Our doctors are experienced in discussing all aspects of sexual health in an interactive, non-judgmental way and managing any related issues sensitively and with respect.

Whatever your needs, our sexual health clinics welcome everyone from all genders and backgrounds and are committed to delivering personalised care in a friendly environment.

Our very own Dr Chris Sherman also specialises in STDs and HIV medicine.

If you’re looking for a sexual health clinic in Melbourne, simply book an appointment online at either our Armadale or Caulfield South clinic today to take the first step towards your well-being.

Your health matters to us!

Comprehensive Services Offered

STI Testing and Treatment

Our clinics provide reliable and discreet testing for various sexually transmitted infections (STIs), including chlamydia, gonorrhoea, HIV, and more. We also offer effective treatment plans tailored to each individual’s needs. If needed, our staff can provide guidance on managing infections and preventing future transmission.

Preventive Care

We prioritise prevention with services like HPV and Hepatitis vaccinations, as well as education and counselling on safe sexual practices. Our proactive approach aims to empower you with the information needed to make healthy decisions.

Contraceptive Advice

Finding the right contraceptive method is key to managing your reproductive health. Our healthcare professionals provide personalised advice on a range of contraceptive options, including oral contraceptives, IUDs, implants, and barrier methods. We’ll work with you to identify the most suitable option based on your needs and preferences.

Fertility and Pregnancy Planning

Planning for a family? Our team supports individuals and couples with fertility assessments, preconception counselling, and comprehensive pregnancy planning services. We aim to guide you through this important journey.

Counselling and Support

We offer compassionate counselling and support for individuals or couples facing sexual health challenges. Our professionals provide a safe, non-judgmental environment to discuss concerns like relationship issues, sexual identity, and anxiety. Our goal is to empower you with understanding and strategies to navigate your journey toward improved well-being.

Contact Tracing

We provide confidential and supportive contact tracing services to prevent the spread of sexually transmitted infections. Our team helps identify and notify potential contacts while offering guidance on testing and treatment. With a non-judgmental approach, we ensure privacy and help everyone involved receive the care they need promptly.

Why Choose Family Clinics Australia

Discover the key reasons why Family Clinics Australia is Melbourne’s preferred sexual health clinic:

Take the next step toward your sexual health by booking an appointment with our compassionate team. Choose between our Armadale or Caulfield South clinics.

Book an appointment today

Booking your appointment at our Melbourne sexual health clinics is simple and convenient. 

Take advantage of our online booking systems for Armadale and Caulfield South to find an appointment time that suits you.

You can also call our clinics directly on (03) 9509 1811 for Armadale or (03) 9967 2662 for Caulfield South if you would prefer to speak with a member of our friendly staff.

For immediate concerns requiring urgent care, we strive to accommodate same-day appointments whenever possible. 

Let us provide the care and guidance you need by scheduling your visit today. 

Your health and well-being are our priority.

Sexual Health FAQ’s

The time it takes to receive results from sexual health tests can vary depending on the type of test performed. Most routine test results are available within a few days to a week. More complex tests might take slightly longer, up to one to two weeks. Our clinic will inform you about the expected timeline for your specific tests and how you will receive your results.

A typical sexual health check is generally quick and straightforward, usually taking about 15 to 30 minutes, depending on the services required. If you need additional testing or a more comprehensive consultation, the visit might take longer.

The frequency of sexual health checks should be based on your sexual activity, lifestyle, and any prevailing health concerns. Generally, it is recommended to have a check annually if you are sexually active. More frequent checks might be necessary if you have multiple partners, engage in unprotected sex, or have had a recent infection.

A sexual health check typically involves a discussion of your sexual history and any current symptoms with a healthcare provider. Based on this discussion, the provider may recommend specific tests. These could include blood tests, urine tests, or swabs for sexually transmitted infections (STIs). The check might also include a physical examination of the genital area to look for signs of infection or other issues.

A sexual health screening tests for various sexually transmitted infections (STIs), including but not limited to chlamydia, gonorrhoea, syphilis, HIV, and hepatitis B and C. The specific tests recommended will depend on your sexual history, symptoms, and any particular concerns you or your healthcare provider might have. Additional testing for other conditions like HPV or herpes may be suggested based on your symptoms and risk factors

FAQs

We are a private billing clinic. However, Chronic Disease Management Plans, Team Care Arrangements and 75+ Health Assessments are bulk-billed.

Type of Visit
Private Fee
Fee Under 16s (20% discount*)
After 6pm and Saturday
Medicare Rebate
Brief Consultation
$65
$54
$75
$18.85
Standard Consultation
$100
$80
$110
$41.20
Long Consultation
$170
$136
$185
$79.70
Prolonged Consultation
$230
$184
$245
$117.40
Last updated 1 May 2023
* Under 16 discount only applies during standard hours i.e. not after 6pm and Saturdays
Note: the above is to be used as a guide only, the gap refers to the out-of-pocket cost for the consultation.

Yes. An additional $5 fee is charged for accounts not settled on the day of consultation.

Medicare rebates can be electronically claimed at the time of payment.

We require a minimum of 2 hours notice of any cancellation. This allows adequate time to allocate the appointment to another patient seeking medical care. A fee applies to non-attendance or late cancellations.

Yes. A nurse attendance fee of $80 applies except for childhood immunisations, travel immunisations, blood pressure checks, chronic disease management plans/reviews, 40-49 year old health assessments, 75+ health assessments, and health assessments for individuals with a disability.

Yes. An out-of-pocket fee applies for all repeat scripts and referrals requested without a consultation. The request will be referred to the patients’ usual doctor who will assess the request.

This service is provided in exceptional circumstances only.

Our clinic is a private billing clinic and runs by appointment only. In the event of a medical emergency, call 000 immediately.

We encourage patients to arrange an appointment to see their doctor for the follow-up of all investigations undertaken.

This allows the opportunity to discuss your progress and make changes to your treatment plan (if required).

Patients identified as requiring urgent follow-up will be contacted by staff to arrange an appointment under the direction of the treating doctor.

Patients identified as requiring non-urgent follow-up will receive an SMS alert via HotDoc to arrange an appointment to discuss these results within 1-2 weeks.

Medical advice can only be obtained by arranging an appointment with your doctor. Medical advice will not be provided through email communication.

If you’re a patient of the clinic and your doctor has requested you forward correspondence which relates to a recent consultation, speak to our administration staff to obtain the relevant email address.

You will be asked to verify your personal details i.e. your full name, DOB, address and contact number before we can provide you with this information.

This is to reduce spam and limit the possibility of the clinic receiving suspicious emails.

If you are sending information on behalf of a minor, again you will be asked to verify their personal details as outlined above.

IMPORTANT: In the subject heading of your email you must add the full name of the doctor you wish to bring this correspondence to the attention to, together with the full name and DOB of the patient.

After sending, you will receive an automated reply. Please view this as confirmation that your email has been received successfully.

Email communication will not be accepted for matters which have not been previously discussed with the doctor and/or practice nurse.

Our doctors are unable to answer telephone calls whilst they are in consultation with another patient. Our staff will ask you to inform them of the nature of your call and urgency so that we can assist you further.

If you have feedback or wish to make a complaint about the service we provide, please email us at [email protected].

If we have been unable to resolve your complaint you can contact the Health Complaints Commissioner using the following methods:

– Complete the online form here: https://hcc.vic.gov.au/make-complaint.

– Complaints can also be submitted between 9am-5pm, Monday to Friday by phoning 1300 582 113 (for translation services contact TIS National on 131 450 or through the National Relay Service: https://www.infrastructure.gov.au/media-communications-arts/phone/services-people-disability/

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Our Clinics
Phone
(03) 9509 1811
Armadale Clinic
(03) 9509 1811
Operating Hours
Monday to Friday
8:00am – 6:00pm
Saturday
9:00am – 12:00pm
Sunday
Closed
Getting Here & Parking
Our Clinics
Address
Ground Floor 1002-1004 High St, Armadale, VIC 3143
Opening Hours
Monday to Friday
8:00am - 6:00pm
Saturday
9:00am - 12:00pm
Getting Here & Parking
Tram
The Number 6 tram stop (Kooyong Rd/High St) is outside our front door.
Train
Armadale Train Station is a 2-minute walk away from the Clinic. Armadale Station is on the Pakenham, Cranbourne and Frankston lines.
Bus
The 605 bus stop (High St interchange) is across the street from the Clinic.
Parking
There is limited parking on High St, Kooyong Rd and in Morey St behind King’s Arcade. We suggest the free parking at 3 Williams Street, Armadale. Before 9am and after 4:30pm please be aware of the clearway restrictions on High St and Kooyong Rd.
Address
478 Kooyong Rd, Caulfield South VIC 3162
Opening Hours
Getting Here & Parking
Tram
Gardenvale train station is 900m away
Bus
The 604 and 605 buses stop right outside the clinic
Parking
There is ample 2 hour parking in the surrounding streets
Address
138 Williams Rd Prahran, VIC 3181
Opening Hours
Monday to Friday
8:00am - 5:00pm
Weekends & Public Holidays
Closed
Getting Here & Parking
Tram
The 72 tram stop at the corner of Malvern and Williams Rds is 250m away.
Train
Hawksburn train station is 700m away.
Bus
603 bus stop is 50m away on Williams Rd 604 bus stop is 700m away.
Parking
Parking is available on Williams Rd but it is a tow-away zone from 4:30-6:30 pm Monday to Friday. Entry to the clinic is via Williams Rd only.
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