Medical advice can only be obtained by arranging an appointment with your doctor. Medical advice will not be provided through email communication.
If you’re a patient of the clinic and your doctor has requested you forward correspondence which relates to a recent consultation, speak to our administration staff to obtain the relevant email address.
You will be asked to verify your personal details i.e. your full name, DOB, address and contact number before we can provide you with this information.
This is to reduce spam and limit the possibility of the clinic receiving suspicious emails.
If you are sending information on behalf of a minor, again you will be asked to verify their personal details as outlined above.
IMPORTANT: In the subject heading of your email you must add the full name of the doctor you wish to bring this correspondence to the attention to, together with the full name and DOB of the patient.
After sending, you will receive an automated reply. Please view this as confirmation that your email has been received successfully.
Email communication will not be accepted for matters which have not been previously discussed with the doctor and/or practice nurse.
Our doctors are unable to answer telephone calls whilst they are in consultation with another patient. Our staff will ask you to inform them of the nature of your call and urgency so that we can assist you further.